If any part of the goods in the order is defective, you can make a complaint. Please fill complaint form and send it to our email address reklamacja@vices.eu and second put in to the package and return to address provided in it. Our complaint department will contact You as soon as possible.If you have a claim from abroad please contact wit us too

complete and send the complaint form (necessary)

After receipt of shipment, processing of the complaint
takes up to 14 business days.

Exchange of goods, return of funds from a credit card or another payment
method takes place up to 14 business days.

Complaints department:

+48 600 600 785 

+48 600 600 783